1. Who we are
GMB Management USA (“we”, “us”) provides Google Business Profile optimization, Google Maps SEO, local SEO, citation management and review strategy services to businesses operating in California, United States. Contact: +1 (307) 655-6389.
2. Information we collect
When you use our contact or audit forms, we collect the details you choose to provide — typically your name, business name, phone number, email address, website or Business Profile URL, primary city, service area and a description of your problem. We also review publicly available information about your website and Business Profile in order to produce an audit.
3. How we use it
We use your information to respond to your enquiry, produce audits and proposals, deliver agreed services, and communicate about your account. We do not sell your data. We do not share it with third parties for marketing purposes.
4. Analytics
Our website may use privacy-respecting, aggregated analytics to understand which pages are useful. These analytics do not build advertising profiles of individual visitors and are not used for cross-site tracking.
5. Cookies
We set only strictly necessary cookies for site functionality. We do not use advertising cookies or cross-site behavioural tracking cookies.
6. Google Business Profile access
Where you engage us to manage your Business Profile, access is provided as an owner or manager account. Credentials remain yours. We access your profile only for the purposes and duration agreed in writing, and access is revoked on request at any time.
7. Third-party platforms
We do not sell, purchase, incentivise, generate or fabricate reviews or business listings. Our services follow Google Business Profile and Google Maps policies.
8. Your rights
You may request a copy of the personal information we hold, request corrections, or request deletion. Because business information about a company is largely public, some records — such as a published citation — cannot be deleted where the source is not ours, but we will correct information we control.
9. California privacy rights (CCPA)
Because we serve businesses in California, the California Consumer Privacy Act applies to personal information we collect from California residents. You have the right to know what personal information we collect and why, to request deletion of your personal information, to correct inaccurate information, and to opt out of any "sale" or "sharing" of personal information.
We do not sell or share personal information. We do not sell enquiry data, and we do not share it with third parties for cross-context behavioral advertising. If this ever changes, we will update this policy and provide a clear "Do Not Sell or Share My Personal Information" opt-out link.
To exercise any of these rights, call +1 (307) 655-6389 or use the contact form. We will respond within the timeframes the law requires, and we will never discriminate against you for exercising your rights.
10. Data retention
Enquiry data is retained only as long as needed for the purpose it was collected, plus any period required by law. Client account records are retained for the duration of the engagement and a reasonable period afterwards for accounting and legal purposes.
11. Security
This site is served over HTTPS. We apply standard security headers and take reasonable care with account credentials. No internet transmission method is completely secure, but we do not request passwords or sensitive data by ordinary email.
12. No guarantees
We do not guarantee specific rankings, traffic levels, review counts or revenue outcomes. Search results depend on factors outside our control, including competition, platform policy and market conditions.
13. Changes to this policy
We may update this policy. The date below indicates the most recent revision. Continued use of this site constitutes acceptance of the current version.